Privacy Policy
Effective Date: October 30, 2925
Introduction
Gray Segments respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website, forms, consultations, and digital communications.
Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide.
• Business Information: Company name, website URL, branding assets, and project-related materials.
• Financial Information: Payment details and billing information when transactions are processed through secure third-party platforms.
• Technical Information: IP address, browser type, device identifiers, and analytics data collected through cookies or site integrations.
How We Use Your Information
We use the information we collect to:
• Provide and improve our services, including brand management, consulting, and digital development.
• Process payments, invoices, and project agreements.
• Send project updates, onboarding materials, and relevant communications.
• Personalize client experiences and improve website functionality.
• Comply with legal, tax, and contractual obligations.
We do not sell, rent, or trade your personal information to third parties.
Data Storage and Security
All client data is stored securely using encrypted servers and password-protected platforms.
We implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration, or disclosure of information.
Access to client data is limited to authorized personnel involved in the project’s execution.
Third-Party Services
Our website and workflows may integrate with third-party platforms (e.g., Wix, Stripe, Google, Zoom, Zapier).
These services operate under their own privacy policies.
Gray Segments is not responsible for how these third parties handle your data but selects partners that maintain strong privacy and security practices.
Cookies and Tracking Technologies
We may use cookies or tracking tools to analyze website traffic, enhance user experience, and understand engagement.
You can disable cookies in your browser settings, but some site features may not function properly.
Data Retention
We retain client information only as long as necessary to fulfill project obligations, comply with legal requirements, and maintain accurate business records.
Your Rights
You may request to:
• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the data we maintain about you.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The revised version will be posted on our website with an updated “Effective Date.”